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Styled for the Season
Good to know
Questions, answered
Can't find what you're looking for? Write to us and we'll reply within a few hours.
info@fifthavenuestyle.comWhen will my order arrive?
We process orders within 2–4 business days. Delivery within the US then takes 3–4 business days, so most orders arrive within 5–8 business days.
Is shipping free?
Yes. Standard shipping is free on every order within the United States, with no minimum.
How can I track my order?
As soon as your order ships, we email you a tracking number so you can follow your parcel all the way to your door.
Do you ship outside the United States?
At the moment we ship to addresses within the United States only.
Can I change or cancel my order?
If your order hasn't shipped yet, email us at info@fifthavenuestyle.com as soon as possible with your order number and we'll do our best to update or cancel it.
What is your return policy?
You can return unworn items in their original condition within 90 days of delivery.
How do I start a return?
Email us at info@fifthavenuestyle.com with your order number and the items you'd like to return. We'll send you a printable return label and simple instructions.
Is return shipping free?
The cost of the return label is deducted from your refund. If an item arrives damaged, faulty or incorrect, we cover return shipping in full.
Can I exchange an item for a different size?
Of course. Contact us with your order number and the size you need, and we'll take care of the exchange.
How long does a refund take?
Once your return arrives and has been checked, we issue the refund to your original payment method. Your bank may need a few business days to show it.
How do I find my size?
Use the Size Finder on any product page: enter your height and weight, answer two quick questions about your build and fit, and get your recommended size in seconds. Detailed measurements are in the Size & Fit tab.
What if I'm between two sizes?
Tell the Size Finder how you like your clothes to fit and it will adjust its recommendation. For outerwear, choose the larger size if you like to layer over knitwear. Still unsure? Email us and we'll help you choose.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express and Discover.
Is my payment secure?
Yes. Our checkout is fully encrypted and your card details are processed securely. We never see or store your full card number.
Is the 40% off already included in the price?
Yes. Prices in the Fall/Winter 2026 collection already include the discount. The original price is shown crossed out next to the sale price.
Do you offer savings on multiple items?
Yes. Add 2 items to your bag and save an extra 10%, 3 items for 15% and 4 or more items for 20%. The discount is applied automatically in your bag and at checkout.
Where are your pieces designed?
Every Fifth Avenue Style piece is designed in the USA, with clean lines, considered materials and colors made for the season.
How should I care for my pieces?
Please follow the care label inside each garment. As a rule of thumb, wash knitwear cold and dry it flat, and have tailored outerwear professionally dry cleaned to keep its shape for years.
Do I need an account to order?
No. You can check out as a guest. An account simply makes it easier to view your orders.
How can I contact you?
Email info@fifthavenuestyle.com. Real people answer every message and we usually reply within a few hours on business days.